Returns & Exchanges

We want your pup to love their gear, which is why we offer a 30-day return policy on all unworn items in original packaging. Ensure all items are free of fur and debris to qualify for a full refund or seamless size exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Place the items, including original tags and packaging, into a secure shipping mailer and attach the pre-paid return label provided.

3

Drop Off Your Gear

Take your package to the nearest authorized carrier location to begin the transit process back to our warehouse.

4

Receive Your Refund

Once our team inspects the items for quality, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing